Battery Help

Got a call from a customer today about a problem with a battery that they received. For the unfamiliar, I should make it clear that if you ever get an extended life battery and it has an angle in it, the battery usually goes in with the extension at the bottom. It makes the laptop sit up at an angle.

It is common with Windows 2000, XP and Vista for the laptop to fail to charge the battery when you replace it. This is because Windows needs to install the new battery before it can start charging it. This means you have to remove the old one from the device manager first. This is not always the problem with a battery not charging but if you buy a new battery, this is the first thing you will want to check. For the exact device manager removal procedures, check our FAQ here:

http://www.laptoppartsexpert.com/ft-46-batteries.html#q151